Custody evidence
for operators.
Ground handlers, airline claims teams, TPAs and baggage insurers. Verified handovers, cleaner responsibility attribution, and evidence packs in minutes.
Attribution the handler cannot evidence
The expensive moment isn’t losing the bag. It’s deciding who pays for it, and that decision still runs on email threads and screenshots.
- 01
Unevidenced transfers
The largest mishandling category, at 39%. Transfers involve more handlers, more systems and tighter connection windows, and no party holds a record the others accept.
SITA Baggage IT Insights 2026
- 02
Disputed attributions
When two parties describe the same handover differently, the argument is settled by whoever has the more persuasive email thread.
- 03
Recharge under SGHA
Recharge schemes move cost between carrier and handler on the basis of records that the receiving side did not produce and does not trust.
- 04
Nothing neutral to point at
None of this is settled by a record all parties accept, because no such record exists. That is the gap, and it is the only thing Sevenoir claims to close.
Tamper-evidence is a property, not a technology pitch
AI assembles; the signed log attests. Nothing in the record is generated.
Append-only log
Every custody event is written once, signed, and chained to the previous record. Records are never edited in place: every correction is a new signed event, and the original stays visible.
Independent verification
Any party can re-verify a timeline without trusting Sevenoir. Verification needs only the records and public keys.
PII minimization
Operators keep raw passenger data. We store event metadata and signatures. GDPR posture: processor under a DPA.
Zero new hardware
Ingest from BSM, RAIN RFID and WorldTracer exports today. Live API feeds after pilot proof.
Complements, not enemies
Apple Find My × WorldTracer
- Does
- Consumer location
- Doesn’t
- No cross-party liability evidence
RAIN RFID · IATA 753
- Does
- Operational scan events
- Doesn’t
- Records live in each operator’s silo
Recovery tags
- Does
- Return logistics
- Doesn’t
- No custody or claims record
Claims systems (TPA platforms)
- Does
- Manage the claim workflow
- Doesn’t
- Don’t establish what happened. We export into them
Sevenoir
- Does
- Neutral, verifiable custody evidence for claims
- Doesn’t
- Not a tracker, not an insurer, no payouts
We sit on top of all of them. We make their events verifiable.
No cold start
An evidence pack pays for itself for a single claims team on day one: faster internal resolution, cleaner fraud screening. Cross-party acceptance compounds the value, it isn’t required to start.
Neutrality is the product. Owned by any side of the dispute, this layer dies.
Revenue follows the evidence
- Now
Paid design-partner pilot
€15–25K · 60–90 days
Shadow-mode on real disputed bags. Likely first partner: a ground handler, defending mishandling penalties when attribution is disputed. Validates willingness-to-pay, not just the tech.
- Next
Per-bag and per-claim fees
Custody fee + evidence fee
Recurring SaaS: a custody fee per tracked bag plus an evidence-pack fee per claim, once pilot KPIs hold.
- Later
Insurer network licensing
After corridor proof
Claims-automation integrations and network-level licensing across carriers, handlers and insurers.
Pricing is a working hypothesis, and the pilot exists to test it. We deliberately dropped consumer hardware as the lead revenue line.
This evidence pack documents recorded custody events and their sources. It supports claims handling and does not constitute a legal determination of liability or fault.
One design partner.
Real disputed bags.
Shadow mode, alongside your existing process, on incidents you are already arguing about. If the evidence pack does not shorten the argument, it has failed and you will know inside 90 days.